Leading in Service Neutrality' (Chick-fil-A) Essay

Leading in Service Neutrality' (Chick-fil-A) - Essay Example Our business has been embedded on the foundation reputation based on trust and confidence from our customers. Similarly, the historical good performance of our business has been enhanced by the emphasis on quality service provision to our customers. We therefore need to strengthen our reputation by endorsing a comprehensive code of ethics for our company. This will ensure that certain gaps in various aspects of service delivery are addressed effectively. Since the success of our business is reputation dependent, we have a responsibility of ensuring that our reputation is fully protected. We are demanded to carry out our underlying business with integrity and ensure that our actions conform to our customers’ expectations. The ultimate solution to this is the adoption of the code of conduct that will guide us in the achievement of our dream. The top management is committed to compliance to this code of ethics. The owners of Chick-fil-A have decided to adopt his code is to incorporate professional ethics in the daily activities of our company. Professional ethics ensures quality service provision, conducting business with utmost integrity and the ultimate treatment of our customers with respect they deserve. Consequently, the reputation of the business shall be enhanced. The code of ethics is thus intended to enhance the reputation of the business, a factor that acts as a prerequisite to the success of any profit making organization (Walker, 2008). Code of ethics is a document that clearly defines that accepted behavior of employees in an organization and the relationship that exist between the business and its external environment. The code of ethics outlines the acceptable behavior of the employees while serving the customers. It provides for the actions against employees who violate such set codes of ethics. Within the

Guidance and Support to Meet Learning Needs Term Paper

Guidance and Support to Meet Learning Needs - Term Paper Example The difficulties that such students experience in learning is normally not associated with mental disability. The students possess a certain degree of intelligence, but their brain may fail to register information in the desired manner, thereby making it difficult for them to grasp information fast especially in learning institutions. Nevertheless, they are capable of studying and succeeding in academics. There are many characteristics that are exhibited by students with learning disability. These can be helpful to the teachers while trying to identify the students with special needs. The students occasionally fail to pay attention for a long period and are easily diverted by external occurrences beyond the classroom. They are normally forgetful and have problems of time consciousness. It is therefore difficult for them to make a proper time plan. The problem can also be exhibited in their inability to write legible handwritings and their reduced capacity to read. They usually omit some words while reading as well as pronouncing some letters incorrectly. This may be attributed to their inadequate coordination of the eyes and the hands. Understanding and adhering to instructions is usually difficult with a poor reasoning capacity, and therefore they fail to make sensible objectives. Such students are irritable and always require to be recognized, while on the other hand, they are quite disorganized and constantly mess up with procedures. There are various types of learning needs. Many are not known because they do not exhibit notable physical characteristics. The most common learning need is dyslexia. It is a problem that is associated with difficulties in understanding. Writing problems occur in some learners, reducing their capacity to spell and write words correctly. It hampers the student’s ability to write a coherent composition or piece of academic writing. This problem is known as dysgraphia.